PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

 

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 1.09.2019.

We may make changes to our site

We may update and change our site from time to time. We will try to give you reasonable notice of any major changes but you should continually check these terms when you use our site.

 

We may suspend or withdraw our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

 

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at info@moutasemacademy.com

 

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

 

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Business Process
When you book a Service our site automatically generates an email to the Service Provider confirming your placement in the course. You must attend the course or risk losing the fee you paid for the Service unless you follow the cancellation policy below or that directly informed by the Service Provider at the time you book the Services.
The service will not be provided to you in case there are related funds that you have not paid

 

Method of Payment, Card Types accepted and Currency

We use a third party payment gateways to collect payments from customers on our site.

We accept payments cash or online using PayPal  - Visa and MasterCard credit/debit card ,  All refunds (if applicable) are also transfer through this mode of payment to the same card as you paid with.

Cancellation Policy

This is the standard cancelation policy for our site.
 

In case of cancelation during the first forty-eight (48) hours of the booking time, the customer will receive a 100% refund.

In case of cancelation after forty-eight (48) hours of the booking time, the customer will not receive any refund.

You will have the right to reschedule the Service at your convenience within 3 months from your payment dates.

If we cancel a service for reasons outside of our control (Compelling circumstances) you will have the right to reschedule the Service at your convenience.
We, and our Service Providers, may in our sole discretion, alter the cancellation policy on a case by case basis in order to accommodate you.

 

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation, are governed by the laws of the Dubai International Financial Centre. You and we both agree that the courts of the Dubai International Financial Centre will have exclusive jurisdiction.

 

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